Backup stopped working | Joomla Support | Free Forums

All Wordpress Forum requests have been moved to Wordpress Support Forums

 

Avatar

Please consider registering
guest

sp_LogInOut Log In sp_Registration Register

Register | Lost password?
Advanced Search

— Forum Scope —




— Match —





— Forum Options —





Minimum search word length is 3 characters - maximum search word length is 84 characters

sp_Feed Topic RSS sp_TopicIcon
Backup stopped working
April 26, 2016
3:59 pm
Avatar
Denn
Member
Forum Posts: 3
Member Since:
March 21, 2014
sp_UserOfflineSmall Offline

Joomla! 3.4.6 Stable
Not sure how to find the xcloner version but it has been installed since 2014 and I have not found any info on how to do an update in a joomla install (side issue)

The backups were working until recently. No changes in installation or configuration.
When I open xcloner I see a message:
Could not connect:
above the xcloner manager box.
When I try to run a backup it, starts, gives me the normal info and then I hit continue. It creates the backup file and then errors out with:
Error(Apr 26, 2016 @ 09:56:46) - Could not connect: Error(Apr 26, 2016 @ 09:56:46) - Can't use foo : Error(Apr 26, 2016 @ 09:56:46) - Invalid query: Error(Apr 26, 2016 @ 09:56:46) - Invalid query: Error(Apr 26, 2016 @ 09:56:46) - Invalid query:
Initializing backup...
Backup /home5/hostinm8/public_html/riversideart/administrator/backups/backup_2016-04-26_09-56_riversideart.com-sql-nodrop.tar created, we may continue!

Database backup...

There was an error retrieving the JSON data from the server, try again or contact the developers!

Details: parsererror -- Invalid JSON:
Could not connect:
Error(Apr 26, 2016 @ 09:56:47) - Could not connect: Error(Apr 26, 2016 @ 09:56:47) - Invalid query: Error(Apr 26, 2016 @ 09:56:47) - Invalid query: Error(Apr 26, 2016 @ 09:56:47) - Invalid query: {"newDump":1,"endDump":1,"tableName":"","databaseName":"","totalRecords":null,"startAtLine":2,"startAtRecord":0,"dumpfile":"\/home5\/hostinm8\/public_html\/riversideart\/administrator\/backups\/database-sql.sql","dbbackup_comp":"","dbbackup_drop":""}

JSON url: index.php?option=com_xcloner-backupandrestore&task=recurse_database&nohtml=1&dbbackup_comp=&dbbackup_drop=

I searched here. The only link I found that was relevant suggested setting to manual in settings (can't find a setting that is as described) and lowering the file count (I dropped it from 100 to 50 Same problem.

Any help appreciated.
Denn

Forum Timezone: UTC 0

Most Users Ever Online: 867

Currently Online:
14 Guest(s)

Currently Browsing this Page:
1 Guest(s)

Top Posters:

tom_1: 70

mlguru: 33

Django29: 29

D: 21

Andy: 21

Marcus: 20

Member Stats:

Guest Posters: 737

Members: 41737

Moderators: 1

Admins: 1

Forum Stats:

Groups: 3

Forums: 7

Topics: 2517

Posts: 8419

Newest Members:

tvdemura.ru tvdemura.ru

Moderators: Ovidiu - Support!: 0

Administrators: XCloner! Support: 2485

Quick contact

place

Hi there, my name is Ovidiu Liuta and i support the XCloner! project
XCloner is a Joomla backup component, Wordpress backup plugin and Free website backup tool.
Contact me here!

About company

XCloner.com is a dynamic company focusing on providing backup and recovery solutions for small to medium websites.
We are based in Romania and offer 24/7 support through forums and our private ticket system for Premium users support.

© 2020 XCloner - Website Backup and Restore made simple
All Rights Reserved | Privacy Policy