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Backup stopped working
April 26, 2016
3:59 pm
Forum Posts: 3
Member Since:
March 21, 2014
sp_UserOfflineSmall Offline

Joomla! 3.4.6 Stable
Not sure how to find the xcloner version but it has been installed since 2014 and I have not found any info on how to do an update in a joomla install (side issue)

The backups were working until recently. No changes in installation or configuration.
When I open xcloner I see a message:
Could not connect:
above the xcloner manager box.
When I try to run a backup it, starts, gives me the normal info and then I hit continue. It creates the backup file and then errors out with:
Error(Apr 26, 2016 @ 09:56:46) - Could not connect: Error(Apr 26, 2016 @ 09:56:46) - Can't use foo : Error(Apr 26, 2016 @ 09:56:46) - Invalid query: Error(Apr 26, 2016 @ 09:56:46) - Invalid query: Error(Apr 26, 2016 @ 09:56:46) - Invalid query:
Initializing backup...
Backup /home5/hostinm8/public_html/riversideart/administrator/backups/ created, we may continue!

Database backup...

There was an error retrieving the JSON data from the server, try again or contact the developers!

Details: parsererror -- Invalid JSON:
Could not connect:
Error(Apr 26, 2016 @ 09:56:47) - Could not connect: Error(Apr 26, 2016 @ 09:56:47) - Invalid query: Error(Apr 26, 2016 @ 09:56:47) - Invalid query: Error(Apr 26, 2016 @ 09:56:47) - Invalid query: {"newDump":1,"endDump":1,"tableName":"","databaseName":"","totalRecords":null,"startAtLine":2,"startAtRecord":0,"dumpfile":"\/home5\/hostinm8\/public_html\/riversideart\/administrator\/backups\/database-sql.sql","dbbackup_comp":"","dbbackup_drop":""}

JSON url: index.php?option=com_xcloner-backupandrestore&task=recurse_database&nohtml=1&dbbackup_comp=&dbbackup_drop=

I searched here. The only link I found that was relevant suggested setting to manual in settings (can't find a setting that is as described) and lowering the file count (I dropped it from 100 to 50 Same problem.

Any help appreciated.

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