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Restore of database giving errors

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12:00 am
July 25, 2010


lucavigg

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I am testing latest version of XCloner for use at the end of the month on a production site.

I have successfully backed up and then moved the backup and the php files into the folder of the target site. When I fill in relevant fields in XCloner.php, the restore works for a while, then I get Internal Server error.

Looking at the logs, I am getting the following two errors:

PHP Warning: Zend Optimizer for PHP 5.2.x cannot be found (expected at '/usr/local/Zend/lib/Optimizer-3.3.0/php-5.2.x/ZendOptimizer.so')
– try reinstalling the Zend Optimizer in Unknown on line 0, referer: http://www.????????.??/?/XCloner.php
Premature end of script headers: php5fcgi.fcgi, referer: http://www.????????.??/?/XCloner.php

Question marks added by me for posting.

PHPINFO says there is a value in Open Basedir but the other two setting are as reccomended.

Regards

Luca

12:00 am
July 26, 2010


admin

Guest

Hi there! Have you tried restoring with these options checked:

"Restore by using server utilities"
"Install files directly"

If you still have issues, please open a support ticket and send us the restore site ftp+mysql details to check the restore process

Regards, Ovidiu

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