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4:40 pm
March 14, 2012
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I have attempted a restore (usually flawless) but in this case, all I get is a blank homepage, and in the backend there are no menus and no option to create one. Any ideas what is going on?
7:49 pm
September 26, 2010
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Have you checked the javascript console, any errors? What about restored files, is the file structure the same?
Ovidiu
8:15 pm
March 14, 2012
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File Structure seems normal - wp-config.php has correct database info etc - and the wp-admin backend works, but is missing the left hand menu item etc. Its weird never had this before, but I have backed up and restored twice with the same result. It is probably not your plugin since I have used the same version on a different site just today. But I was hoping you had seen this before and could tell me what might be my issue. Could it be a host configuration thing? I just dont get it and Im not smart enough to import database separately. Can I pay you to help?
11:59 am
September 26, 2010
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You may open a ticket here https://www.xcloner......-services/ and send me the site admin and ftp details to see if we can spot the issue.
Ovidiu
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