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Backup failed, please check your tar server utility support!
March 29, 2011
9:06 am
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elody
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I just installed xCloner to backup my Wordpress website developped locally (EasyPhp-5.3.4.0).

I set in the Configuration options all the paths to /administrator/backups and so on, but when I try to generate a backup, after clicking the Continue button I get the following error message :

"Backup failed, please check your tar server utility support!"

I didn't activate the Server Use Options (Tar or Mysqldump) in the General Tab so I don't understand ... In the Info Tab I have "Tar utility server path:

unable to determine ".

Is there anything else to check/uncheck or change in EasyPhp Apache options ?

Thx for any help 🙂

March 29, 2011
10:19 am
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Ovidiu Liuta
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Hi there! Could you post a screenshot after your XCloner Config Info tab as well the General paths tab(first one)?

 

I would advise checking the following:

1. disk space available

2. safe_mode turned Off

3. Backup Store Path directory is writeable

 

Ovidiu

March 29, 2011
10:47 am
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elody
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Thx for your quick answer, here are the screenshots asked :

Image Enlarger

Image Enlarger

Everything seems OK, except for the exec() function but I don't need it right now...

Let me know if you need more infos about EasyPhp perhaps ...?

Thx for your help 🙂

March 29, 2011
12:42 pm
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Ovidiu Liuta
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I see you are using a windows server, try and double check that the administrator/backups folder is fully writeable by all users, while php might see it as writeable, it might not be like that. Best way to check is to go to the Generate Backup area and try to exclude some directories, usually if the checkbox remains unchecked, that means XCloner is unable to write to the administrator/backups folder.

 

Ovidiu

March 29, 2011
1:36 pm
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elody
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First I checked that the folder administrator/backups is fully writeable (Windows 7) and found it's allways READ ONLY (I uncheck, apply and OK but still there when I come back !), and then I tried to exclude some directories in Generate Backup area and SUCCEEDED ... So I really don't understand where the problem can come from ...!

Why can't I manually change my folders attributs in Windows (same for any folders on my computer) ? Could this be the origin of the problem ?

Hum ... I'm going to search more information about it now ! Thx to help me understand what's going on .... I can't think I'm the only one running a local website with EasyPhp and W7, this is weird ...?

March 29, 2011
1:49 pm
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Ovidiu Liuta
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I have been using windows 7 and XAMPP to test XCloner, and there weren't any permission issues, i am not familiar with EasyPhp, but you might want to give XAMPP also a try and see how it goes.

 

Ovidiu

March 29, 2011
9:24 pm
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elody
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Hum, why not, if there's no other way .... But the problem remains the same : how do I transfer my local website EasyPhp to Xampp without backing and restore it ..? Maybe it's very simple but I've never done that before, I'd be very happy to have some information on the process 🙂

Thx for you time ...

March 30, 2011
5:22 am
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Ovidiu Liuta
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You might have to do it manually like this:

 

1. copy the files to the new location

2. export/import the database through phpmyadmin

3. open the wp-config.php file and adjust the mysql details

4. for best results, make sure the url of your new location matches the old one

 

Ovidiu

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