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Starting Over
July 2, 2010
12:00 am
Avatar
gshull
Guest

I tried to uninstall the component to start clean, but my FTP program will not delete the component because it "is being used by another program." I have logged out of everything, waited forever, and still no luck...

Any thoughts? I just purchased the product and am off to a rough start.

Thanks.

July 2, 2010
12:00 am
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admin
Guest

That is weird, try asking your hosting support to delete the files and see if you have anymore issues

Ovidiu

July 6, 2010
12:00 am
Avatar
gshull
Guest

Ok. We stopped Appache and was able to delete the file. So, now I am going to try it again. Thanks.

July 6, 2010
12:00 am
Avatar
gshull
Guest

I tried re-installing the component and was able to get to the configuration screen. Once there, I put in the code from the member section of the website and then hit "Save." Since then, the component comes up with a black white screen and never completes the save process. Any thoughts? Just so you know, I haven't even attempted a backup process or clone as of yet because I can't get past the configuration step.

Thanks.

FYI... I am using Joomla 1.5.15

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