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9:45 pm
November 26, 2010
hiya, great product.
i need a small help with filling out the directory fields when select option 'clone' below.
i have tried a few items and cannot get it to work. im sure it is something simple..
Website Url:
Please provide the website url where backup will be moved, example http://www.sitename.com/, we need this because we will direct you there to access the restore script
Ftp hostname:
example http://ftp.sitename.com
Ftp username:
example 'john'
ftpusername
Ftp password:
example 'johnpass'
ftppassword
Ftp directory:
Please provide the ftp directory of where you would like to move the backup , example public_html/ or htdocs/ and make sure it has write permissions for everybody, usually 777
/public_html/www.myurltoclone.com
(i used the file manager to find the subdomain website directory path and cut and paste this)
i get a 404 error message.
the site i want to copy to is an addondomain at hostgator, on a different ip address to the site i want to clone. im not sure if im meant to ftp to http://ftp.myurltoclone.com or to http://ftp.domain/addondomain. i assume it is the former, first one.
when i type in http://ftp.myurltoclone.com it logins in straight away and shows 2 directories only, "ftpquota", and "incoming". |
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HI there! Try and use as ftp server name the ip address of the server, without any additions like http:// or ftp://.
If it still fails, please follow this restore FAQ /wiki/index.php/Restore_Backup#Restore_Backup_.E2.80.93_Manually and move the backup archive and restore script manually to the new location so you can continue the restore process
Regards, Ovidiu
8:45 pm
November 26, 2010
hi i got the following error message when try to manually restore the backup to a new site:
"The database details provided are incorrect and/or empty. Unable to connect to mysql server"
what can i try next? is there a way to fix the database (it is a new fresh site so should be ok) ?
i will try and clone a different site, see what happens...
thanks,
bernard
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