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May 31, 2014
9:56 pm
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Rudi
Sydney
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Forum Posts: 1
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May 31, 2014
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Hi, I am using XCloner to backup my Magento files (havent tried the database yet).

I have compression turned off and reasonable vanilla settings.

 

The process seems to work, it scans 60,000 files of about 800mb, then it appears to be putting them in an achrive.

When i go and open that archive there is only 1 file. 

 

Looks like a great product, but cant seem to make it work.

 

hope you can help

June 1, 2014
9:27 am
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Ovidiu Liuta
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Forum Posts: 2484
Member Since:
September 26, 2010
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Try and download the backup file through ftp and make sure the downloaded size matches. The web download version might be cutting the backup archive short.

 

Hope it helps

June 1, 2014
3:07 pm
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Guest
Guests

Hi,

I have the same problem (however i need backup mostly drupal based websites).

Here are some settings (just copy each line into browser):

my.jetscreenshot.com/6254/20140601-w3up-22kb

my.jetscreenshot.com/6254/20140601-l9yd-34kb

my.jetscreenshot.com/6254/20140601-mald-29kb

my.jetscreenshot.com/6254/20140601-l7o1-36kb

my.jetscreenshot.com/6254/20140601-4611-23kb

my.jetscreenshot.com/6254/20140601-q7hj-24kb

and on FTP:

my.jetscreenshot.com/6254/20140601-tzud-12kb

 

Any idea where the problem is?

 

Thanks

June 1, 2014
8:08 pm
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Ovidiu Liuta
Admin
Forum Posts: 2484
Member Since:
September 26, 2010
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Try adding a backslash / after the Backup Start Path and see if it helps.

 

Otherwise, you can also try switching the Backup Mode to Normal in XCloner Config.

June 2, 2014
8:21 am
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Guest
Guests

Thank you, look like back slash “/” helps.

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