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error retrieving the JSON
July 23, 2013
8:12 pm
New Member
Forum Posts: 1
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July 23, 2013
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There was an error retrieving the JSON data from the server, try again or contact the developers!

Details: error — undefined


July 24, 2013
9:56 am
Ovidiu Liuta
Forum Posts: 2484
Member Since:
September 26, 2010
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You should first check the disk space available. Second, open the administrator/backups/perm.txt file and look between lines 200 and 300 to see if there are any large files you could exclude. Third, what is the current backup archive size as shown in the View Backups section, are you allowed to create files over that size in your hosting account?



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