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error retrieving the JSON

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error retrieving the JSON

July 23, 2013
8:12 pm

Rudy

New Member

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Forum Posts: 1

Member Since:
July 23, 2013

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There was an error retrieving the JSON data from the server, try again or contact the developers!

Details: error -- undefined

JSON
url:
index2.php?option=com_cloner&task=refresh&json=1&startf=200&lines=8497&backup=backup_2013-07-23_12-49_www.pastillainstitute.com-sql-nodrop.tar&excl_manual=

July 24, 2013
9:56 am

Ovidiu Liuta

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Forum Posts: 2484

Member Since:
September 26, 2010

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You should first check the disk space available. Second, open the administrator/backups/perm.txt file and look between lines 200 and 300 to see if there are any large files you could exclude. Third, what is the current backup archive size as shown in the View Backups section, are you allowed to create files over that size in your hosting account?

Ovidiu