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July 20, 2013
1:15 pm

Amy

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Forum Posts: 3

Member Since:
July 20, 2013

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I am trying to log in to XCloner on my website to complete a back-up. I have completed this task many times before with no problems, but this time my user name and password was coming up as invalid.

I checked for typos and retried about 10 times, no success.

Then I clicked over to the forum and tried to used the "lost password" tool. I entered my user id, and it advised me that my user id was an invalid.

I then registered with the forum (using the same user id that I have been using all along) to post this question: Can you help me determine why XCloner is showing invalid user id (especially as a plug-in on my website) and how to fix it? Confused Thank you in advance for the help. Amy