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Login is claiming invalid user name
July 20, 2013
1:15 pm
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Amy
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July 20, 2013
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I am trying to log in to XCloner on my website to complete a back-up.  I have completed this task many times before with no problems, but this time my user name and password was coming up as invalid. 

I checked for typos and retried about 10 times, no success. 

Then I clicked over to the forum and tried to used the “lost password” tool.  I entered my user id, and it advised me that my user id was an invalid. 

I then registered with the forum (using the same user id that I have been using all along) to post this question:  Can you help me determine why XCloner is showing invalid user id (especially as a plug-in on my website) and how to fix it? Confused Thank you in advance for the help.   Amy

July 22, 2013
7:14 am
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Ovidiu Liuta
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September 26, 2010
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Have you tried reinstalling XCloner and login with th default credentials?

July 23, 2013
10:18 pm
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Amy
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July 20, 2013
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No, I apologize, but I have not tried that.  I will try that now, and report back.  Thank you.Embarassed

July 23, 2013
11:41 pm
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Amy
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July 20, 2013
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Thank you!!! That worked perfectly.  I greatly appreciate the helpSmile

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