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Restore failed
June 11, 2013
2:14 pm
New Member
Forum Posts: 1
Member Since:
June 11, 2013
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I am trying to restore a backup now however it is not working. I am getting the following error message:


Warning: ftp_connect() [function.ftp-connect]: php_network_getaddresses: getaddrinfo failed: Name or service not known in/home/content/26/7556426/html/Permanentmakeup/administrator/components/com_xcloner-backupandrestore/cloner.functions.php on line 705
FTP connection has failed!Attempted to connect

I have also tried to do it the 2nd way to restore but when i try to access: 

it says that i do not have permission.

Can you please assist?

Many thanks.
June 11, 2013
3:08 pm
Ovidiu Liuta
Forum Posts: 2484
Member Since:
September 26, 2010
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Try and use the ip address of the ftp server and see if it helps. Otherwise, you can always use an alternative restore method like /wiki/index.php?title=Restore_Backup#Restore_Backup_.E2.80.93_Manually

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