"Unlimited Premium Support" | General Questions and Support | Forum Archive

The free forums are no longer in use. It remains available as read-only archive.

Avatar
Lost password?
Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters – maximum search word length is 84 characters
The forums are currently locked and only available for read only access
sp_TopicIcon
“Unlimited Premium Support”
May 28, 2013
12:55 am
Avatar
William Justesen
New Member
Members
Forum Posts: 2
Member Since:
September 30, 2010
sp_UserOfflineSmall Offline

Hello, I purchased XCloner several years ago when it was hosted on JoomlaPlug.com and was actually called JoomlaCloner. I still have my e-mail showing I purchased the “Unlimited Support & Upgrades” and I noticed that you are still offering it for 99.95 EUR, which was similar to the price I paid except in USD. When I logged in to create a ticket, I noticed that my membership status is now set to inactive.

Honestly I am not upset, but I am curious as to what you mean by “Unlimited Premium Support” if it goes away after a couple of years. Will you please clarify? This might be good to know when I need to create tickets in the future (which by the way, I think I have only created a few tickets) since the plugin generally covers my needs.

May 28, 2013
7:28 am
Avatar
Ovidiu Liuta
Admin
Forum Posts: 2484
Member Since:
September 26, 2010
sp_UserOfflineSmall Offline

Hi there! I have checked and your Support memebership is still active as seen in the backend, your membership support will not expire, but it could be an issue related to the migration from the old system.

 

Feel free to contact me by email http://www.xcloner.c…..m/contact/ if you still have issues! Ovidiu

Forum Timezone: America/Chicago
Most Users Ever Online: 867
Currently Online:
Guest(s) 1
Currently Browsing this Page:
1 Guest(s)
Top Posters:
mlguru: 30
Django29: 29
Andy: 21
D: 21
Marcus: 20
Jamie F: 19
Member Stats:
Guest Posters: 737
Members: 9946
Moderators: 2
Admins: 3
Forum Stats:
Groups: 3
Forums: 7
Topics: 2397
Posts: 8236
Newest Members:
Vargas
Moderators: TriP: 0, Steve Burge: 0
Administrators: Ovidiu Liuta: 2484, Victor Drover: 1, Valentin Barbu: 0