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Backup finished with blank screen
May 2, 2013
7:20 am
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Sven
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I try a backup of my Homepage. The Database was backed up OK, but during the files backup I have an interuption at approx 20%.

XCloner Mainscreen is blank without any messages.

I already disabled AJAX support.

If I enable AJAX, it comes back with the message at 40%:

There was an error retrieving the JSON data from the server, try again or contact the developers!

Details: error -- undefined

JSON
url:
index2.php?option=com_cloner&task=refresh&json=1&startf=2700&lines=6681&backup=backup_2013-05-02_09-16_sven-ziesche.de-sql-nodrop.tar&excl_manual=

 

compress backup files option is off.

Free Webspace is 90% (4 GB)

May 2, 2013
9:58 pm
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Ovidiu Liuta
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Open the administrator/backups/perm.txt file and look between lines 2700 and 2800 , see if you notice any large files you could exclude...

May 3, 2013
10:33 am
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Sven
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OK, at this position I have .jpg pictures from my gallery. But it's not bigger than 250 kB each. Is this a problem?

OK, I could exclude the pics but I'd appriciate to have a complete backup containing everything to restore at one-click.

Any solution so far?

May 3, 2013
2:19 pm
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Sven
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Now I excluded all my jpg's and the backup is running until line 5300. Then the same issue.

Line 5300 is a .php file of 8 kB. So the size should not be the prob.

May 4, 2013
6:31 am
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Ovidiu Liuta
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Is the backup process stopping when the file reaches a certain size? could you post a screenshot of the full error screen?

May 4, 2013
8:48 am
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Sven
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May 6, 2013
10:28 am
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Sven
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May 6, 2013
10:34 am
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Sven
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something seems to be wrong with the board.

My last 3 post where emty. Maybe when inserting a pic ?

Back to topic:

Probably it seems to be a limitation at 28-29 MB. That's approx. the break
point.

Maybe I can send a screenshot on another way (mail, PM ...)?

May 6, 2013
12:10 pm
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Ovidiu Liuta
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Try and check with your hosting support if they have any files size limitation. Feel free to upload the image using an online service like  http://www.filedropper.com/

May 6, 2013
1:54 pm
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Sven
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OK, here's the link to the screenshot.  http://www.filedropp.....om/xcloner

Concerning the filesize limits on my webspace I've ask my hoster and will provide the answer asap.

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