Blank Screen After Successful Installation | Joomla Support | Forum Archive

Hello.

I got a team to upgrade my Joomla site to 3.1.5. They only took care of the template and the migration of articles etc. I just installed x-cloner and it appeared to install successfully. Then I go to "Components" and click on x-cloner but all I get is a blank screen with just the Joomla heading, menus and footer. No x-cloner interface.

I asked the support person for my web host to help. He says that it throws up warnings but no script error messages. He is at a loss to explain or help. He says that if he had some error codes he might be able to track down the problem. His guess is that something in Joomla is suppressing the report of errors.

I turned on Debugging. It reported in a few places in the "Database Queries" section that "No Index Key Could Be Used."

In the "Language Files Loaded" section, every language file with xcloner in the name was "not loaded."

The support person didn't think this was anything significant or unexpected. Gave no insight into the problem.

What could be going on? Your assistance is appreciated 🙂