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May 10, 2016
The download function in the control panel does not work because there appears to be a mismatch between where the files are backed up to and the location that the program is attempting to find them. This means that I always have to download them manually by using my hosting company file manager.
This is where the files are located:
and this is where the program is trying to find them:
I tried changing the admin config to point to the above string but that fails, I even tried creating a directory to match the above string but even though the file manager says the directory exists when I tried to delete it I get an error saying that it does not exist.