error retreiving the JSON data from the server|Joomla Support|Forum Archive|XCloner

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error retreiving the JSON data from the server
April 11, 2011
12:43 pm
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bigrich76
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September 30, 2010
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Hi,

Having newly installed XCloner 3.0 in Joomla 1.6 I get the following error when trying to generate my first backup. 

I've looked through other forum topics on this and tried every suggestion without luck. Any additional thoughts please?

Initializing backup...
Backup /hsphere/local/home2/joomla16/mmwol-joomla16.co.uk/clone/administrator/backups/backup_2011-04-11_08-21_mmwol-joomla16.co.uk-sql-nodrop.tar created, we may continue!

Database backup...

[joomla1_cloner] 33tables  (0.40 MB)

Filesystem backup...

Scanning files system...  done! (Estimated size:30.57MB) in 5118 files

Excluded oversized files:

Processing Files: 0% ( files)

Backup Name:

Backup Size: MB

 

Backup completed!
   
Backup name:

Backup size: MB

Number of files:

Backup Parts:

 

There was an error retreiving the JSON data from the server, try again or contact the developers!

Details: parsererror -- Invalid JSON: TAR error: Unable to open file 'php-cgi.core' in binary read mode
{"backupSize":"993280","percent":"1","option":"com_cloner","task":"refresh","json":"1","startf":100,"lines":"5118","backup":"backup_2011-04-11_08-21_mmwol-joomla16.co.uk-sql-nodrop.tar","excl_manual":""}

JSON url: index2.php?option=com_cloner&lines=5118&task=refresh&backup=backup_2011-04-11_08-21_mmwol-joomla16.co.uk-sql-nodrop.tar&excl_manual=

Click to Retry >>

April 11, 2011
1:38 pm
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Ovidiu Liuta
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September 26, 2010
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It seems XCloner is unable to read the php-cgi.core file contents, excluding it from your backup will help!

 

Ovidiu

April 11, 2011
2:04 pm
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bigrich76
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September 30, 2010
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Hi Ovidiu

I thought this file was critical to joomla but it seems it had appeared due the initial server creation. Having deleted it, it now backs up OK.

 

Thanks for your prompt help

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