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error -- undefined
February 3, 2013
2:04 pm
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Joachim
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during file backup i get an undefinied error:

There was an error retrieving the JSON data from the server, try again or contact the developers!

Details: error -- undefined

JSON
url:
index2.php?option=com_cloner&task=refresh&json=1&startf=700&lines=19508&backup=backup_2013-02-03_14-51_antikmodellflugfreunde.de-sql-nodrop.tar&excl_manual=

 

may be you can help found the egde where is the issuw come from.

Reg.

joachim

February 3, 2013
2:34 pm
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Ovidiu Liuta
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Open the file administrator/backups/perm.txt and look between lines 700-800 , do you notice any large files there that you could exclude? The issue you have seems to be caused by a server timeout, to overcome this, try and decrease the "Files to process per session" option to a smaller value like 25 inside the XCloner Config->System tab and see how it goes..

February 3, 2013
3:50 pm
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Joachim
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hi

there are files from 2-5mb, it is the file base for the dowloadarea

also the picturesgal.

i like to backup this files as well.

 

have changed the setting for "Files to process per session" make it more worse

at the default setting i get about 14mb file noc i get 1mb

February 4, 2013
7:09 am
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Ovidiu Liuta
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Could you post a screenshot from your View Backups section with the generated files?

February 4, 2013
7:31 am
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Joachim
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yes

Image Enlarger

 

 

 

 

 

 

 

 

 

 

 

 

Image Enlarger

February 4, 2013
7:34 am
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Joachim
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[Image Can Not Be Found]

February 4, 2013
8:41 am
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Ovidiu Liuta
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Set the Compress Backup option back to No, it should help!

February 4, 2013
9:34 am
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Joachim
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same problem

Image Enlarger

February 4, 2013
12:49 pm
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Ovidiu Liuta
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Try and check with your hosting support to see if they can increase the timeout limits they in place for your account, have you tried clicking the Retry link?

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