The free forums are no longer in use. It remains available as read-only archive.
Log In
Home
8:21 pm
May 25, 2015
Offline
I have migrated to Joomla 3.4.1 and installed XCloner 3.5.2.
When generating a backup, I get the error "There was an error retrieving the JSON data from the server, try again or contact the developers!"
I have contacted my hosting parter who has increased the PHP setting "upload_max_filesize" to 128Mb, but this has made no difference.
What else can be done to solve this problem?
Thanks
12:18 pm
September 26, 2010
Offline
Hi there. Try and change Backup Mode to Normal in XCloner Config->System tab and see if you get anymore issues.
Additionally, you should also try and set the Files to Process per Request to a lower value like 50.
Hope it helps. Ovidiu
12:36 am
May 25, 2015
Offline
XCloner! Support said:
Hi there. Try and change Backup Mode to Normal in XCloner Config->System tab and see if you get anymore issues.
Additionally, you should also try and set the Files to Process per Request to a lower value like 50.
Hope it helps. Ovidiu
Changing the Backup Mode does allow the backup to complete - however, it's much slower.
Changing the File to Process to a lower value has no effect at all - the backups still fail.
Regards
Leon
All RSS1 Guest(s)
