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File backup not working
May 20, 2013
9:45 pm
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Maurice
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May 20, 2013
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Hello,

When I generate a file backup, only 2 files are seen and 0MB is backed up. Database backup works fine. 

Did forget something in configuration? 

 

Temporary Folder E:\HostingSpaces\Sellier1\helpindischen.com\wwwroot\administrator\backups is writeable 
the path [Backup Start Path/administrator/backups] needs to be created and be writeable in order for XCloner to work properly
Backup Start Path E:/HostingSpaces/Sellier1/helpindischen.com/wwwroot/ is readable 
the backup start path needs to exist and be readable in order for XCloner to start the backup process
Backup Path: E:/HostingSpaces/Sellier1/helpindischen.com/wwwroot/administrator/backups is writeable 
needs to be writeable in order for XCloner to archive backups
Tar utility server path: unable to determine 
If the script is unable to determine the tar path automatically, you might need to uncheck the 'Active' checkbox near TAR line in General Tab
Mysqldump utility server path: unable to determine 
If the script is unable to determine the mysqldump path automatically, you might need to uncheck the 'Active' checkbox near MYSQLDUMP line in General Tab

Best regards,

Maurice

May 21, 2013
8:12 am
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Ovidiu Liuta
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Could you post a screenshot after yourr Generate Backup screen with the final result?

May 21, 2013
10:49 am
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Maurice
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May 21, 2013
2:45 pm
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Ovidiu Liuta
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Try replacing your current Backup Start path value with

 

E:\HostingSpaces\Sellier1\helpindischen.com\wwwroot\

May 21, 2013
6:27 pm
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Maurice
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I receive the following error after replacing the suggested path and clicking the save button:

 

The website cannot display the page
 
  HTTP 500 
    
Most likely causes:
•The website is under maintenance.
•The website has a programming error.
 
    
What you can try:
  Refresh the page.  
  Go back to the previous page.  
 
    
More information  More information   
This error (HTTP 500 Internal Server Error) means that the website you are visiting had a server problem which prevented the webpage 
May 23, 2013
12:42 pm
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Maurice
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I don't think there is a problem with Xloner extension. I tested with same version of Joomla and Xcloner with Xammp on my laptop, and it works like a charm. 

It has to do something with permissions, but on the otherhand the startpath is readable. I opened a ticket with my hostingprovider hope that they can help me.

Regards

Maurice

May 23, 2013
7:11 pm
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Maurice
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Okay I've got it working. What I did is move the Website out of te Root Folder of the Hosting space and placed it in a Subfolder named joomla. Made change to configuration.php to reflect correct folders. Changed the folder setting as well in hosting tool to reflect the correct URL. 

No it is working and its a great backup tool !

May 25, 2013
9:18 am
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Maurice
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My last and final update, placed Joomla back in rootfolder because I had some 403 error messages after moving the website to a subfolder. Hosting provider made some backend adjustments. I didn't know my hosting was on Windows 2008 R2 Datacenter Edition, I assumed it was Linux based. Everything works fine now.

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