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4:28 am
April 24, 2013
Offline
I newly installed XCloner. When I tried the first backup, I got an error message: "There was an error retrieving the JSON data from the server, try again or contact the developers!" After looking on the forum, I thought it was likely a permissions issue so I set the file and folder permissions to 644 as recommended to someone else with a similar problem. Now the error message is gone and I get a success message but only one file was backed up. What am I doing wrong?
Details of the original message:
Filesystem
backup...
Scanning files system...
There
was an error retrieving the JSON data from the server, try again or contact the
developers!
Details: parsererror -- Invalid JSON:
Warning: opendir(E:/web/abbeydal/,E:/web/abbeydal/) [function.opendir]:
Access is denied. (code: 5) in E:\web\abbeydal\administrator\components\com_xcloner-backupandrestore\classes\fileRecursion.php on
line 440
Warning: opendir(E:/web/abbeydal/) [function.opendir]:
failed to open dir: Bad file descriptor in E:\web\abbeydal\administrator\components\com_xcloner-backupandrestore\classes\fileRecursion.php on
line 440
{"finished":"1","task":"recurse_files","size":4096,"tfiles":2,"mode":"","overlimit":[]}
JSON url: index2.php?task=recurse_files&mode=start&nohtml=1
6:38 am
September 26, 2010
Offline
Make sure your E:/web/abbeydal has reading permissions for all users and also update the path in XCloner Config to
E:\\web\\abbeydal
same for the Backup Store Path
2:47 am
April 24, 2013
Offline
Thanks for your response. I reset the permissions to allow all users to read, and modified the path as you suggested but it is still only backing up one file, no errors or warnings.
Total process: 100% out of 1 files
Processing files 0 to 1 for backup file E:\web\abbeydal/administrator/backups/backup_2013-04-26_19-41_www.abbeydale.org-sql-nodrop.tar!
Current backup size: 1.5 KB
New backup size: 1536
All done! Manual Backup process finished! Click here to continue
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