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Problem logging in for the first time
February 9, 2012
9:52 am
9:52 am
Dennis
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Forum Posts: 1
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February 9, 2012
February 9, 2012
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I am running X-cloner OK on 2 websites but the 3rd has some kind of problem. When I try to login for the first time it forces the user name to Admin not admin. I've unistalled and reinstalled it a number of times but can't get past this. In addition if I try to clear the cache I get the following error:
- Failed
loading XML file - /home/leeds176/public_html/administrator/components/com_xcloner-backupandrestore/xcloner-backupandrestore.xml
- XML: failed
to load external entity
"/home/leeds176/public_html/administrator/components/com_xcloner-backupandrestore/xcloner-backupandrestore.xml" - Failed
loading XML file - /home/leeds176/public_html/administrator/components/com_xcloner-backupandrestore/xcloner-backupandrestore.xml
- XML: failed to load external entity
"/home/leeds176/public_html/administrator/components/com_xcloner-backupandrestore/xcloner-backupandrestore.xml"
Can anyone please help?
Thanks, Dennis
Hi Dennis, you seem to have an install issue, please delete the following folders manually:
administrator/components/com_xcloner-backupandrestore/
components/com_xcloner-backupandrestore/
Once you install again XCloner, check as well that the site php.ini session.save_path option is a valid path so that the login sessions works.
Let me know if you have further issues! Ovidiu
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