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There was an error retreiving the JSON data from the server, try again or contact the developers!
March 1, 2011
5:46 pm
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Paul
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March 1, 2011
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Hi,

I received the following error. (And retrying gives the same error all over).

Any ideas?

Regards,

Paul

Initializing backup...

Backup /home/xxxx/public_html/joomla/administrator/backups/backup_2011-03-01_12-27_www.xxxx.com-sql-nodrop.tar created, we may continue!

Database backup...

[xxxx_jo151] 198 tables (25.84 MB)

Filesystem backup...

Scanning files system... done! (Estimated size:1642.45MB) in 12869 files

Excluded oversized files:

Processing Files: 45% (5900 files)

Backup Name: backup_2011-03-01_12-27_www.xxxx.com-sql-nodrop.tar

Backup Size: 403.74MB

Backup completed!

Backup name:

Backup size: MB

Number of files:

Backup Parts:

There was an error retreiving the JSON data from the server, try again or contact the developers!

Details:

Click again to Retry
March 1, 2011
6:10 pm
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Ovidiu Liuta
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Forum Posts: 2484
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September 26, 2010
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The backup seems to be failiing most probably when processing a large file(s), if you open the file administrator/backups/perm.txt and look between lines 5900 and 6000 you should find the file with the issue there.

If there are multiple large files, you could try and decrease the Files to process per request option from the XCloner Config -> System tab(default is 100, try 50), otherwise it might be better to exclude them from the main backup archive. Another option would be to increase the php exectution timeout limit if it's allowed

 

Hope it helps! Ovidiu

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