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There was an error retrieving the JSON
May 21, 2013
12:49 pm
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Marco
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May 21, 2013
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Hi,

 

i use xcloner on my joomla site. 

For a relaunch i generated a backup und clone it to the sub dir /v2/

Now i changed the domain-root to this directory and edited the configuration.php from joomla.

 

But now xcloner don´t work no longer 🙁 

 

If i want to generate a Backup i get this error:

There was an error retrieving the JSON data from the server, try again or contact the developers!

Details: parsererror -- Invalid JSON: 
Warning: opendir(/www/htdocs/w00..../v2//media/reviews/photos/thumbnail/300x300s/59) [function.opendir]: failed to open dir: Permission denied in /www/htdocs/w00..../v2/administrator/components/com_xcloner-backupandrestore/classes/fileRecursion.php on line 440
{"finished":"0","task":"recurse_files","size":1953575662,"tfiles":39417,"mode":""}
JSON url: index2.php?task=recurse_files&mode=&nohtml=1 
Click to Retry >>


There was an error retrieving the JSON data from the server, try again or contact the developers!
Details: parsererror -- Invalid JSON: Warning: opendir(/www/htdocs/w00..../v2//media/reviews/photos/thumbnail/300x300s/59) [function.opendir]: failed to open dir: Permission denied in /www/htdocs/w00...v2/administrator/components/com_xcloner-backupandrestore/classes/fileRecursion.php on line 440{"finished":"0","task":"recurse_files","size":1953575662,"tfiles":39417,"mode":""}
JSON url: index2.php?task=recurse_files&mode=&nohtml=1 
Click to Retry >>

 

If i exclude the "Media" dir from backup i get this error:

 

There was an error retrieving the JSON data from the server, try again or contact the developers!

Details: error -- undefined

JSON url: index2.php?option=com_cloner&lines=40114&task=refresh&backup=backup_2013-05-21_14-39_www.site.de-sql-nodrop.tar&excl_manual= 

Click to Retry >>

 

Any Ideas? 

 

Thanks

Marco


May 21, 2013
2:47 pm
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Ovidiu Liuta
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Try and decrease the Files to process per request option to a lower value like 50 in your XCloner Config->System tab and see if it helps!

May 21, 2013
2:53 pm
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Marco
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I  tried it with 40 ... but the same error appears.

May 22, 2013
9:21 am
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Marco
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I have donated ...

May 24, 2013
6:43 am
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Marco
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What can i do?
thx
May 24, 2013
6:03 pm
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Ovidiu Liuta
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Could you post here a screnshot of the error screen to see all details? Also, have you tried to backup only a few directories to see how it goes?

May 27, 2013
6:51 am
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Marco
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Hi,
if i generate a backup included only the Admin and Cache dir, it works…
Regards
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May 27, 2013
7:38 am
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Ovidiu Liuta
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The v2//media/reviews/photos/thumbnail/300x300s/59 directory needs to be excluded from your backup as XCloner does not have permissions to read it...

May 27, 2013
8:19 am
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Marco
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No that don´t work. Like in my first post, if i exclude the dir a new issue appears...

 

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May 27, 2013
4:14 pm
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Ovidiu Liuta
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Check your administrator/backups/perm.txt file, first 100 lines, do you notice any large file there that you could exclude? this error is probably due to a timeout while the other one above is related to permission setting.

 

Ovidiu

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