The free forums are no longer in use. It remains available as read-only archive.
Log In
Home
12:57 pm
1. I've installed XCloner v2.2 for Joomla. I can access the admin screen and llog in using admin/admin. But whenever I try to save my changes, I'm getting:
"Internet Explorer cannot read this webpage format".
Tested also in Firefox and getting:
"Not Acceptable
An appropriate representation of the requested resource /administrator/components/com_xcloner-backupandrestore/index2.php could not be found on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request."
The /administrator/components/com_xcloner-backupandrestore/index2.php file is present on the server.
I thought at first this was because I've moved my Joomla configuration.php file outside of web root. So I uninstalled XCloner, moved the Joomla config file back into web root and re-installed XCloner. This time, XCloner is picking up the details e.g. database name, user, password from the Joomla config file. But I'm still getting the error when I try to save changes.
I've also tried manually editing the cloner.config.php file to include my changes and FTPing it up to the server - but I'm getting permissions problems. I can't delete, over-write or change permissions on that file.
Any help you can provide would be extremely welcome!
2. Separate query re: GZIP
If I can get XCloner working, I want to be able to GZIP my backup. I've installed Joomla Mobile and this makes the database backup about 24 MB. If I backup maually using PHPMyAdmin and specify GZIP compression, the database backup is only about 2 MB.
Could you confirm whether I can use GZIP for XCloner backups set up as Cron jobs?
If so, how do I do it?
Thanks.
1:22 pm
September 26, 2010
Offline
Hi Mark, the error you are receiving is caused by the server which seems to be blocking the request, I would advise contacting your hosting support regarding that. Usually that is related to their mod_security policy, it might be too restrictive, so try and avoid any special words in your mysql details, cron backup name, and so on.
As for 2., yes XClone can compress backups, you can do that by enabling the "Compress backup archive" option from the XCloner Config screen, but please note, that option might run slower that the uncompressed option. If you have support for tar server utility (XCloner Config, Info tab), then try and Activate that also
Ovidiu
6:07 pm
Ovidiu,
Thanks for the speedy reply!
1. I've contacted my host and they've made changes to mod_security and I can now save changes to XCloner config. So thanks for resolving that issue!!
2. I can't seem to get GZIP working. I'm testing at the moment with manual backups so I don't need to worry about cron issues. I'm trying to back up the Joomla database plus the images folder (because my client may upload their own images and I need to back them up). My backup folder is outside web root and just called backups. I'm using the MySQL drop syntax.
I've tried these combinations:
A. Compress backup files:Yes; tar:No; mysqldump:No
Produces .tgz file, 1.9MB, but no database.
B. Compress backup files:Yes; tar:Yes; mysqldump:No
Produces .tar file, 28MB. Includes the database but this hasn't really been compressed.
C. Compress backup files:Yes; tar:No; mysqldump:Yes
Produces .tgz file, 1.9MB, but no database.
D. Compress backup files:Yes; tar:Yes; mysqldump:Yes
Produces .tar file, 2.8MB. This includes a file called administrator/backups/database-sql.sql, which is just 1KB and doesn't include the Joomla tables.
When no database is included in the backup, there are database files saved on the server in administrator/backups. But never a complete database compressed using GZip.
What am I doing wrong?
Thanks again.
6:47 pm
September 26, 2010
Offline
OK, i would advise using option A. , can you tell me what files are inside the produced tgz file when you try to open it? Please note, the mysql backup is located INSIDE the BACKUP Archive, in directory administrator/backups, database-sql.sql file
Ovidiu
9:13 am
Ovidiu,
I've repeated the backup using settings as in "A" above i.e. Compress backup files:Yes; tar:No; mysqldump:No.
In my "backup store" folder outside web root (in /home/...(user).../backups) there is a .tgz file, 1.9MB. Inside this is a .tar file, 2.7MB. This contains the Joomla files I wanted to backup (basically the images folder) and a folder administrator/backups, which contains just one file index.html (the usual empty file, presumably just to prevent browsing - it comprises <html><body bgcolor="#FFFFFF"></body></html>). No database backup in the .tar file.
In the "temporary folder" (/home/...(user).../public_html/administrator/backup) there are 5 files:
.dir
....(d'base name)....-sql.sql - this appears to be a full dump of my database. It's 25MB and not compressed
.excl_tar_manual
information_schema-sql.sql
index.html
Thanks again for your help.
10:10 am
September 26, 2010
Offline
Ahh, i think i understand, when you are generating the backup you are excluding the administrator/backups folder from your files list. Usually this is not an issue when the Backup Store path points to the same location, however if you did change it, you need to leave that directory included in the backup archive!
To confirm this issue is only related when generating the Backup manually in the browser, the cronjob seems to run ok.
Ovidiu
12:28 pm
Ovidiu,
You're absolutely right. If running the backup manually, I needed to include the administrator/backups folder. But for the Cron job, I could exclude it. My Cron backup is now as I wanted it - the images folder plus the database - all compressed down to about 3.9MB. This was starting from an uncompressed database of about 25MB.
Thanks again for the great support.
11:10 am
August 9, 2011
Offline
Hello,
I have the same issue with saving the configuration settings. When trying to save, I get
You don't have permission to access /administrator/components/com_xcloner-backupandrestore/index2.php on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
I asked the hosting comp. to disable mod_security and they said they did, but it's still not working. Is there anything I can do?
Thank you in advance.
Valeria.
All RSS1 Guest(s)
