Yet another JSON error | Joomla Support

The free forums are no longer in use. It remains available as read-only archive.

Lost password?

Home

Forum Archive
sp_ArrowRight

Joomla Support
sp_ArrowRight

Yet another JSON error

The forums are currently locked and only available for read only access

Yet another JSON error

October 2, 2012
10:44 pm

Dave

Member

Members

Forum Posts: 3

Member Since:
October 2, 2012

Offline

Just downloaded and installed Xcloner, so it is a very current download.

Got the following error:

There was an error retrieving the JSON data from the server, try again or contact the developers!

Details: parsererror -- Invalid JSON: TAR error: Unable to open file '/usr/local/phpMyAdmin-2.11.10-all-languages-utf-8-only/scripts/setup.php' in binary read mode

{"backupSize":"22649344","percent":"11","option":"com_cloner","task":"refresh","json":"1","startf":800,"lines":"7238","backup":"backup_2012-10-02_22-26_assurancetest.net-sql-nodrop.tar","excl_manual":""}

JSON url: index2.php?option=com_cloner&task=refresh&json=1&startf=700&lines=7238&backup=backup_2012-10-02_22-26_assurancetest.net-sql-nodrop.tar&excl_manual=

I looked through the other topics on this issue and tried to find the directory to exclude it, but cannot find that. In fact the path specificed above does not reflect mine, which is of the format usr/home......

Any thoughts?

October 3, 2012
5:31 am

Ovidiu Liuta

Admin

Forum Posts: 2484

Member Since:
September 26, 2010

Offline

Seems you have a symlink somewhere which you would need to exclude, if you can email us the administrator/backups/perm.txt file i will try and find it. Otherwise, simply set the "Backup process mode" to Normal in your XCloner config->System tab, then try again!

Ovidiu

October 3, 2012
4:19 pm

Dave

Member

Members

Forum Posts: 3

Member Since:
October 2, 2012

Offline

XCloner! Support said:

Seems you have a symlink somewhere which you would need to exclude, if you can email us the administrator/backups/perm.txt file i will try and find it. Otherwise, simply set the "Backup process mode" to Normal in your XCloner config->System tab, then try again!

Ovidiu

Hi Ovidiu,

I have tried both options:

Backup process mode - my version has options for Aministration -> Configuration then tabs for General, MYSQL, Authentication, System, Cron and Info. Selecting System gives me these major options: Display Settings, System Settings and Backup Manual Process. Under Backup Manual Process I have Files to process, Database records, Exclude files larger than, Split Backup Archive if Larger than, Time between requests, Compress, Backup Refresh mode and Enable log. I do not see any option under any tab for Backup process mode....

Perm.txt - this one is wierd. I found the entry and deleted it. Put it back, downloaded again to verify the upload worked (it did). Tried it again and got the same thing. Tried logging out of Xcloner, tried logging out of Joomla admin, tried a different browser. In every case, after I ran a backup, the "old" perm.txt file was back. Finally I tried simply deleting perm.txt - it still tried to run, had the same error and wrote a perm.txt file into the folder. So there must be some cache option that I am missing.

Thanks

Dave

October 4, 2012
8:44 am

Ovidiu Liuta

Admin

Forum Posts: 2484

Member Since:
September 26, 2010

Offline

My bad, that option is called "Backup Refresh mode", and it defaults to AJAX, try and change it to Normal then try again.

The perm.txt file is used by Xcloner to build the files list, so that's being generated each time a backup process is started.

Ovidiu

October 4, 2012
3:33 pm

Dave

Member

Members

Forum Posts: 3

Member Since:
October 2, 2012

Offline

XCloner! Support said:

My bad, that option is called "Backup Refresh mode", and it defaults to AJAX, try and change it to Normal then try again.

The perm.txt file is used by Xcloner to build the files list, so that's being generated each time a backup process is started.

Ovidiu

Hi Ovidiu,

That worked like a charm! Thanks so much. Laugh