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12:00 am
Please help, someone!
My webhoster is only giving me 24 hours to backup my sites before they shut me down completely.
I got to the point where you run the script to restore your backup...and no matter what database information I enter in.... I keep seeing: "The database details provided are incorrect and/or empty. Unable to connect to mysql server."
Am I supposed to be entering in the old information? New information? What? Please I am lost, somebody help me!
12:00 am
Hi there! The mysql details need to be created on the new host before restoring, and they are usually different from the original ones!
I presume your new site has a control panel from where you can manage the mysql details, you need to create there a user and pass, and then assign that user to a database that you create!
The problem you are having is this error [b]"Unable to connect to mysql server"[/b], the mysql server address might not be localhost as default, you need to check that out from your site backend!
Anyway, if you still have problems, please open a ticket and send me your site ftp+mysql details you are trying and also the access to the mysql management area to verify the mysql details!
Regards, Ovidiu
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