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Problem installing on another server
July 30, 2009
12:00 am

Hey Ovidiu,

Been using your product for a number of years and am very pleased. Have a backup from 6/08 that I am trying to install in a new hosting environment. Receiving the following error:

[code]Warning: fopen(/home1/my_account/public_html/add_on_directory//administrator/backups/perm.txt) [function.fopen]: failed to open stream: No such file or directory in /home1/my_account/public_html/add_on_directory/Joomla.Cloner.php on line 1006
Could not set permissions! Permissions file /home1/my_account/public_html/add_on_directory//administrator/backups/perm.txt not found!

Unable to read the database backup file /home1/my_account/public_html/add_on_directory//administrator/backups/database-sql.sql , database was not imported![/code]

It is in J!1.0.15. I tried using the joomla.cloner.php file from a year ago and the newer XCloner version [don't know if it matters].

Really don't want to rebuild this site and all my other J!1.5 backups have been obliterated!

I have read thru the forums but can't find anything to help...I did notice a double " / " in my path however

Any suggestions???


July 31, 2009
12:00 am

It seems that you have an issue on the file extraction process, have you checked if you can open the backup archive on your computer?

If you still have issues, open a support ticket and send us your restore site ftp and mysql details to check the issue

Regards, Ovidiu

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