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1:55 pm
Hi,
the backup breaks up at a certain point. Here is the error message:
There was an error retrieving the JSON data from the server, try again or contact the developers!
Details: error -- undefined
JSON url: index2.php?option=com_cloner&task=refresh&json=1&startf=600&lines=4668&backup=backup_2011-07-16_15-47_blog.hiltmann.net-sql-nodrop.tar&excl_manual=
++++++++++++
Can you help me? What's wrong?
Thanks in advance
Uwe
2:44 pm
September 26, 2010
Offline
The error you have is probably caused by a server timeout, this usually happens when XCloner tries to add a large file to the backup. To see which file is and if you can exclude it, simply open the administrator/backups/perm.txt file and check between lines 600 and 700. Also check the disk space available on your site, make sure you have enough to store a full backup.
Ovidiu
3:28 pm
Hi Ovidiu,
thanks for the quick reply, that's a great help.
I identified some .sql files from a former backup software which are up to 100 mb big in size.
One question: where can I set the timeout for the server? In the php.ini? Because maybe sometimes there are big files someone wants to back up.
Thanks in advance and best wishes
Uwe
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