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Connect Failed
March 31, 2014
2:43 pm
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Vector
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March 31, 2014
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I've used xcloner for a long time for many wordpress sites, especially since we have moved to new hosts http://fxsystemhosting.com

For our latest move, when I install the latest version, it says:

Connect failed: %s

It doesn't prompt me to change the admin password like it used to.

Still, it allowed me to do a full backup and so I did, but when I restored it on the other host, it failed.

Now I'm starting the process over - and want to make sure it doesn't fail again.

Any ideas?  Is it something with the new update?

March 31, 2014
7:19 pm
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Ovidiu Liuta
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Could you post a screenshot of the error, i am not sure at which step you get that error?

 

Ovidiu

April 3, 2014
3:35 pm
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Vector
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Cannot find where to  upload screenshot in post, here's a link to the image:

 

https://mega.co.nz/#!bIdE0DoY!BfSpCKD0–4-xbQ1cIPvAq3JgwAQQkVdGTKhUNPQQJ0

April 3, 2014
4:09 pm
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Brad Butler
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April 3, 2014
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Seeing the same problem here when attempting to update Xcloner today.   Getting an error at the top of the screen that says, "Connect failed: %s" .   It's on the main XCloner Manager screeen.

April 3, 2014
7:04 pm
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Ovidiu Liuta
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Disable all plugins except XCloner and see if you have the same issue, if so, then it could be a plugin conflict with another one, so please check that.

April 6, 2014
3:53 am
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Jake
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I am seeing this same behavior, using WordPress 3.8.1 and Xcloner 3.1.1.

PHP version 5.3.27
MySQL version 5.5.30-cll

I have no other active plugins.

After I activate it and visit the Xcloner plugin page in the back end, I am never able to set a username/password for Xcloner.

Three warning messages appear on the Xcloner plugin page:

Warning: mysqli::mysqli() [mysqli.mysqli]: Premature end of data (mysqlnd_wireprotocol.c:553) in [my server root]/wp-content/plugins/xcloner-backup-and-restore/common.php on line 64

Warning: mysqli::mysqli() [mysqli.mysqli]: OK packet 1 bytes shorter than expected in [my server root]/wp-content/plugins/xcloner-backup-and-restore/common.php on line 64

Warning: mysqli::mysqli() [mysqli.mysqli]: (HY000/2000): mysqlnd cannot connect to MySQL 4.1+ using the old insecure authentication. Please use an administration tool to reset your password with the command SET PASSWORD = PASSWORD('your_existing_password'). This will store a new, and more secure, hash value in mysql.user. If this user is used in other scripts executed by PHP 5.2 or earlier you might need to remove the old-passwords flag from your my.cnf file in [my server root]/wp-content/plugins/xcloner-backup-and-restore/common.php on line 64
Connect failed: %s

As I say, I'm not able to create a username and pw. When I click the Logout button, I'm kicked off of the Xcloner plugin page to my backend dashboard.

line 64 of abovementioned common.php:
$_CONFIG['mysqli'] = new mysqli($_CONFIG['mysql_host'], $_CONFIG['mysql_user'], $_CONFIG['mysql_pass'], $_CONFIG['mysql_database']) ;

April 6, 2014
12:05 pm
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Jake
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The answer to this post I think clarifies what might be going on. However, on the server where I have WordPress installed, I can't get to /etc/my.cnf to changeold_passwords=1 to old_passwords=0.

April 6, 2014
8:05 pm
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Ovidiu Liuta
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The error there refers to the mysql user set password, so try and change that from your mysql management panel and see if it helps!

April 7, 2014
1:53 pm
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Jake
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That did the trick. Thanks!

Just one question: when I've used Xcloner on sites in the past (mostly Joomla ones), there was an Authentication tab and the first step after installing Xcloner was to create a username/pw in that Authentication area that I'd afterwards use to access Xcloner on the back end of the site. In this version (3.1.1) in WordPress, there's no Authentication tab and as far as I can tell there is no actual logging in or out as an Xcloner user.

Here's an image of the tabs, showing there is no Authentication one:

Image Enlarger

 

If I click the Logout button in this version, I end up at my WordPress Dashboard. Have you removed Xcloner user mechanism in this version? That seems like a major change, and I see nothing about it on your site here.

The first person who posed this thread seems to be indicating the same thing.

April 7, 2014
2:13 pm
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Jake
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Whoops, sorry about that. I just saw on your latest blog:

"The xcloner authentication system is now integrated with the
WordPress admin area and plugin settings are being saved in the
database, so future upgrades will keep the plugin settings intact."

I guess that means no separate Xcloner user?

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