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Topic RSS6:00 pm
February 10, 2011
OfflineI currently have XCloner configured for a "Full Backup" (data and content) and a CRON job setup on GoDaddy.com. The daily GoDaddy CRON job is named "full_backup", completes successfully and updates the date/time of the .tar file in my backup folder. I can view the backup .tar file under "View Backups" tab in XCloner. However, am I supposed to see a historical list of backup files by date? Currently, it just overlays the existing .tar file and only shows 1 file with a new date/time for the past 3 daily backups. Confused. Your documentation shows multiple files under "View Backups" but it looks like they were manually executed within XCloner. Any help would be great!
6:07 pm
September 26, 2010
Offline6:40 pm
September 26, 2010
Offline4:46 pm
February 10, 2011
OfflineOver the weekend, I moved the entire website to a 4GH server technology and I noticed that the backup didn't run Saturday and Sunday. I manually attempted to execute the backup this morning and I received the following error. Not sure what I am supposed to do.
There was an error retreiving the JSON data from the server, try again or contact the developers!
5:37 pm
September 26, 2010
OfflineCan you try and install XCloner version 3.0 and send us a screenshot when you get that error? Make sure you exclude any large files or backups you might have from the restore in your root folder. Usually that error indicated a timeout when adding files to the backup archive, which might be due to it's size and slow server speed.
Ovidiu
8:40 pm
September 26, 2010
Offline8:53 pm
February 10, 2011
OfflineI installed version 3.0, ran the manual backup (Generate Backup) but I got the same error as before. I have screen prints of the errors but I don't want to post them on this site publicly since they include file paths and database names in the screen prints. Can I send you these screen prints to an email address?
9:02 pm
September 26, 2010
OfflineSure, please use the contact form at the bottom http://www.xcloner.c.....m/contact/ and send the screenshot links there
Ovidiu
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