do not understand | Wordpress Support | Forum Archive

I created the backup just fine. I went to View Backups and chose the backup. Then I hit Clone. It asked me for the fpt information to migrate to the new url, which I provided. Then I hit Continue. The program appeared to be active for about 4-5 minutes, then everything to the right of the xcloner menu disappeared. I checked the server for the new url and nothing had been restored there.

So I tried to follow the instructions for Restore by downloading the backup to my computer. But when I went to do Step 2 about downloading the Restore script, there was no folder in Adminstrator other than Backups, so there was no Restore script to download.

What's going on? I know I must be doing something wrong, but I get no error message and no indication from the program what's not working.

I would be happy to provide all the user names and passwords if someone wants to try this themselves and help me out.