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Error Retrieving JSON Data from the Server - What is the fix?
January 9, 2015
12:26 pm
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Tom
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January 9, 2015
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Hello,

 

I successfullly loaded the x-cloner plug in on my site and tried to initiate a back up;  once I hit the button I got the message back that it failed due to an "Error Retrieving JSON Data from the Server";  basically I am stuck at this point

 

What is the fix for this?

 

Again the site is being run on Word Press.

 

Any insights and help is greatly appreciated

 

Tom

January 12, 2015
8:01 am
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Ovidiu Liuta
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Try changing the Backup Mode option to Normal in your XCloner Config->System tab.

February 11, 2015
4:11 pm
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Sergej
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February 11, 2015
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I got this error all the time!

Even excluded ALL folders, just DB left.

This message in the end. all the time:

There was an error retrieving the JSON data from the server, try again or contact the developers!

Details: parsererror -- SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data

JSON url:

admin-ajax.php?action=json_return&option=com_cloner&lines=3&task=refresh&backup=backup_2015-02-11_08-09_-sql-nodrop.tar&excl_manual=

Response body:
There appears to be an unauthorized attempt from this site to access
your database located at http://www.big4.no/Media1. The attempt has
been halted.

 

Appreciate your help.

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