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Error retrieving the JSON data from server for WP-backup
March 27, 2011
1:01 pm
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[Image Can Not Be Found]Dear XCLONER- Team/Comunity,

I just discovered this plugin, and it looks like a wonderful tool! What a great job.

Unfortunately I can´t make a back up so far. I installed the plugin on two different sites but the error is the same.  I looked through the manual but musst have missed the importent part 🙁 .

This is a screenshot of what I get atempting to make a backup:

screenshot of my problemImage Enlarger

 

Any Ideas?

I need to do some mayor changes to the site and don´t dare to do so without a backup. Pleeeese help!

Regards

Boris

March 27, 2011
1:55 pm
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Ovidiu Liuta
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Forum Posts: 2484
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September 26, 2010
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Hi Boris, welcome to the forum!

 

Have you checked the site disk space available?

 

If that is not an issue, then try and decrease the "Files to process per request" option(XCloner Config->System tab) to a lower value than default 100, try  50 and see if it helps.

 

Ovidiu

March 27, 2011
3:37 pm
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Hi Ovidiu,

thanks for your promt reply. I thought of the disk space as well, as the backup got stuck in both wp-installations at about 20 MB. There are however 4 GB of free space left. Should I contact my provider to find out if the diskspace is somehow not available in the backup folder?

I lowerd the Files to process per request to 10 but it didn't help.

Any other Ideas?

Boris

March 28, 2011
6:51 am
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Ovidiu Liuta
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Forum Posts: 2484
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September 26, 2010
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On some hosts, there are limits on the maximum file size, try and set the "Split Backup Archive if size larger than:" option(Xcloner Config->System tab) to 19MB, and see if that helps. 

 

Ovidiu

March 28, 2011
11:41 am
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Guests

Cool, that was it! Thank you so much!!!

You made my day.

 

All the best to you and this wonderfull tool.

Boris

March 28, 2011
2:43 pm
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Ovidiu Liuta
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Forum Posts: 2484
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September 26, 2010
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Glad you got it working 🙂

 

Cheers, Ovidiu

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