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3:59 pm
March 21, 2013
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I get and Error 500 for attempted restores on both a shared (Hostgator) account and on a local Mac Bitnami WordPress install.
I have the directory setup, have the backup TAR file, have the xcloner.php file there (no TAR.php available in my install – is that the problem ?), and have all permissions set to 777.
Running xcloner.php just results in the error page – nothing else.
Any ideas on how to proceed ?
9:18 pm
September 26, 2010
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Apply 750 or 755 permissions on your restore folder, then try again!
10:21 pm
March 21, 2013
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Thanks for the reply.
I tried both. Nothing different with 755. Error switched to 403 when trying 750.
Do I need the TAR.php file ?
2:25 pm
September 26, 2010
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Yes, you need that file as well...
6:35 pm
March 21, 2013
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Ok, found the right TAR.php and XCloner.php and tried all combinations of folder and file permissions (777, 750, 755) – no luck. Still getting a 500 server error (except with 750 when it changes to 403 Forbidden).
The documentation seems to be saying that it's simply a matter of the .tar file and the 2 files above being in the folder then run XCloner.php. I even tried to "untar" and extract the .tar file so that the files are all simply there. I get the same 500 error on running XCloner.php. This is all on a standard Hosthgator account.
Is my backup (.tar file) corrupted maybe ?
Any other ideas ?
I really need to this work … thanks so much in advance for any help.
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