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JSON Error Using Latest Version of XCloner
March 14, 2014
1:57 am
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WordWeaver
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Here is the error message:

 

Initializing backup...

Backup /Applications/MAMP/htdocs/My-Site/Blog/administrator/backups/backup_2014-03-13_18-52_www.my-site.net-sql-nodrop.tar created, we may continue!

Database backup...

[wordpress] 21 tables (25.53 MB)

Filesystem backup...

Scanning files system... done! (Estimated size:74.07MB) in 3627 files

Processing Files: 0% ( files)

Backup Name:

Backup Size: MB

There was an error retrieving the JSON data from the server, try again or contact the developers!

Details: parsererror -- SyntaxError: JSON.parse: unexpected character

JSON
url:
admin-ajax.php?action=json_return&option=com_cloner&lines=3627&task=refresh&backup=backup_2014-03-13_18-52_www.my-site.net-sql-nodrop.tar&excl_manual=

Click to Retry >>

 

Any help would be appreciated. XCloner indicates that all necessary paths and folders are accessible and readable and/or writable.

 

Thanks in advance!

Frown

March 14, 2014
6:03 am
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Ovidiu Liuta
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What version of Wordpress are you using? I can probably help faster if you can open a support ticket and send us the site access details to check the issue.

 

Ovidiu

March 14, 2014
8:14 am
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Ovidiu, I am using the latest version of WordPress, which is 3.8.1.

 

I am not sure how to open a support ticket, but I will look into it.

 

Also, I once donated $20.00. 🙂

March 14, 2014
6:55 pm
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Ovidiu Liuta
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Try switching the Backup Mode to Normal in XCloner Config and see if it helps! Ovidiu

March 14, 2014
8:20 pm
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Ovidiu, are you saying on the "Settings" page to choose the "System" tab, and then under "Backup Manual Process" to switch "Backup Refresh Mode" from "AJAX" to "Normal"?

After doing this, I saved the settings changes, and then went back to the main XCloner page and clicked on the "Generate Backup" button.

It then takes me to a page where I can exclude certain tables if I want to, or include the extra databases.

I then clicked the "Continue" button.

It takes me to a new page and begins a long list of the files that are being backed up, and ends with this at the top:

Total process: 100% out of 3674 files

Processing files 3600 to 3674 for backup file
/Applications/MAMP/htdocs/my-site/Blog/administrator/backups/backup_2014-03-14_13-14_www.my-site.net-sql-nodrop.tar!

Current backup size: 74.7 MB

Question: I did all of this manually. Will it continue to do this automatically every day, as it was doing before?

Thank you.

March 15, 2014
6:56 am
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Ovidiu Liuta
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Looks good, to do this automatically, you need to setup a cronjob, mode details can be found in the XCloner menu->Cron submenu

 

Ovidiu

April 3, 2014
8:30 pm
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Kenneth
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Hi, I am also getting this same error

Problem is, when I try to change "Backup Refresh mode" to 'Normal' I

get the message "Config succesfully updated…" but it is not.

If I

change a value, like setting "Split Backup Archive if size larger

than:" that specific value is changed but not the "Backup refresh mode"

I am running Word Press 3.81

See errormessage and PHP info below

 

Do you have any idea what to check?

/Kenneth

Initializing backup…

Backup /hsphere/local/home/site/mysite/administrator/backups/backup_2014-04-03_09-51_www.mysite.se-sql-nodrop.tar created, we may continue!

Database backup…

[site_wp] 48 tables (12.65 MB)

Filesystem backup…

Scanning files system… done! (Estimated size:1689.67MB) in 23763 files
Processing Files: 0% ( files)

Backup Name:

Backup Size: MB

There was an error retrieving the JSON data from the server, try again or contact the developers!

Details: parsererror — SyntaxError: JSON.parse: unexpected character

JSON

url:

admin-ajax.php?action=json_return&option=com_cloner&lines=23763&task=refresh&backup=backup_2014-04-03_09-51_www.mysite.se-sql-nodrop.tar&excl_manual=

Click to Retry >>

Php Configuration Information:

 

PHP Version Check: 5.3.27
 
Php Safe_mode: Off
 
Php max_execution_time: 3600
 
Php memory_limit: 256M
 
Php open_basedir: /tmp:/hsphere/local/home:/hsphere/shared/apache/htdocs:/usr/local/lsws/lsphp53/share/pear:/usr/local/lsws/share/autoindex
 
exec() function support: ENABLED
April 4, 2014
9:03 am
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Kenneth
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By upgrading to 3.1.1, I could change backup mode.

However, I now get the error

"There appears to be an unauthorized attempt from this site to access your database located at http://www.mysite.se. The attempt has been halted."

I do not get this when runnig with Ajax.

Any idea?

See below how far I get in the backup.

 

regards

/Kenneth

Database backup:

mysite_wp: Backup Completed ( 12.22 MB )

Initializing backup...

Backup /hsphere/local/home/site/mysite.se/administrator/backups/backup_2014-04-04_01-34_www.mysite.se-sql-nodrop.tar created, we may continue!

Please click here to continue! 5

April 4, 2014
12:03 pm
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Ovidiu Liuta
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Check here, last message post http://wordpress.org.....?replies=7

April 7, 2014
11:07 am
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Kenneth
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Thanks, now it works.

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