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Login Problem
January 23, 2011
11:28 pm
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Andrew
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January 23, 2011
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I had successfully logged in with admin/admin, and changed the username to "instructor" and I don't know what I made the password.  When I was unable to get in, I followed the instructions and changed the config file, substituting my new password as instructed.  I still can;t get in!  I am not entirely sure what the username is, although as I said, I noted down "instructor".  What should I do?

January 24, 2011
9:18 am
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Ovidiu Liuta
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September 26, 2010
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Try better reinstalling XCloner and relogin again with the default admin user and pass, or simply overwrite the cloner.config.php file from the core package.

 

Hope it helps, Ovidiu

January 24, 2011
9:20 am
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Andrew
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January 23, 2011
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Great, thanks!

February 19, 2011
10:50 pm
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I had exactly the same problem.  Turned out that only the first 3 characters of the user name are saved on the setup screen.  When you next attempt to login, using the full username that you entered, you are rejected. But if you enter just the first 3 characters of the username that you entered, and then it works. 

The truncated user name can be seen on line 5 of cloner.config.php, however changing it there does not appear to make any difference.

February 20, 2011
8:20 am
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Ovidiu Liuta
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Hi Toasty! As as far i checked, on line 5 in the cloner.config.php file, the saved details are referring to the mysql username and not the login, the login variable is marked with jcuser

 

And i just rechecked here, there is no size limitation when changing that username! Anyway, if you still have issue, please post some screenshots with the issue to see what exactly happens.

 

Ovidiu

February 21, 2011
5:32 am
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Guest
Guests

Ovidiu,

Thank you for your rapid response to my post.  I am sorry about the confusion regarding the login variable for the user name.  I am seeing jcuser on line 5, and the Mysql user name on line 8.  I was refering to jcuser.  I am using the WordPress plugin, in WordPress 3.0.5 and the PHP version is 5.2.15.

I have been playing around with the situation for some time today and find that it is far more complex than I stated.  I can obtain different results with different words, and character/keyboard symbol combinations.  I can login with some long names, and if fact Andrews "instructor" works fine for me.

As an example of a problem name:

If I use a username of "Coastal" it works.  However, if I substitute keyboard symbols (incontrast to extended characters) and change the name to "Co@$tal" it does not work, nor does any length variant work.  If I shorten the name by one character to "Co@$ta" it still does not work, but if I enter just the 1st three characters ("Co@") it does work.  Once I am in, if I look at the Authentician tab, under settings I see:

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with the username truncated from 6 characters to 3.  In this case, the jcuser value in cloner.config.php was not altered, but in other cases it is.  In fact I can enter certain 6 character user names in jcuser, save the file, reopen in to find that entered value has been truncated to 3 characters.  And, the 3 characters are a perfectly workable user name.  On the other hand, entering "Co@$tal" in the cloner.config.php file locks me out of Xcloner until I re-edit the file and shorten it to "Co@$ta", at which point "Co@" becomes a functional password but the jcuser value remains the full 5 characters.  Additional shortening of this particular name again locks me out of Xcloner – it has to be exactly 5 characters, and then, and only then, will the 3 character truncation work.

However, as I tried different words, I got somewhat different results.  But the bottom line seems to be that keyboard symbols (I have tried from ! to *) cause erratic results in the user name. The one thing that consistently worked for me when locked out, was resetting the jcuser value (to admin) always worked for me, and was far easier than reinstalling Xcloner.

Hope that this is of some assistance to you!

Toasty

February 21, 2011
7:42 am
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Ovidiu Liuta
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Forum Posts: 2484
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September 26, 2010
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The problem is caused by the $ sign you are using, try and avoid that character, i will look into getting that fixed for a new release!

 

Ovidiu

February 21, 2011
8:58 am
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Ovidiu Liuta
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Forum Posts: 2484
Member Since:
September 26, 2010
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Just an update, the core package has been updated to fix this issue, please download and reinstall it, and let me know if you have further issues.

 

Ovidiu

February 21, 2011
10:37 pm
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Guests

Ovidiu,

 I installed the update, and you nailed the username
problem!  I have tried a number of names
including keyboard symbols, and all have worked.  No truncation in the jcuser value.

 However, I can no longer complete a compressed backup,
which I could before (a .tar, uncompressed backup works, but a .tgz  does not). 
The .tgz backups that I made yesterday completed without any difficulty,
 and the only change that has been made
to the site is today’s reinstallation of updated Xcloner.  This particular site is not a large one, the
backup file should be in the neighborhood of 25mb. 

Jim

______________________________

 

 There was an error retreiving the
JSON data from the server, try again or contact the developers!

Details: error -- undefined

JSON url:
index2.php?option=com_cloner&task=refresh&json=1&startf=300&lines=3695&backup=backup_2011-02-21_16-22_awarmerplanet.com-sql-nodrop.tgz&excl_manual=

February 22, 2011
8:18 am
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Ovidiu Liuta
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Forum Posts: 2484
Member Since:
September 26, 2010
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The compressed option usually uses more server resources which might result in the timeout you have above, try and set the "Manual Backup" to No and see if you have anymore issues.

 

Ovidiu

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