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No buttons in Generate Backup
March 1, 2014
7:24 pm
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Guest
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Hi,

Firstly, I had an "There was an error retrieving the JSON data from the server, try again or contact the developers!" error. So I deleted the plugin and re-installed.

But, after that the problem is the following show in the picture: there is no buttons to select and continue. Could you help me?

Image Enlarger

March 2, 2014
6:15 am
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Ovidiu Liuta
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September 26, 2010
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The plugin stops running for some reason, do you have any error messages at the bottom of that page? Try enabling php errors if possible.

 

Ovidiu

March 7, 2014
5:16 pm
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Simon
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March 7, 2014
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Since updating to 3.1, I have the same problem. No buttons to backup?

Reverted back to 3.0.9

Started working again but restore on localhost fails. Error - Cannot connect to database.

Please HELP!!!

March 7, 2014
5:55 pm
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Ovidiu Liuta
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Forum Posts: 2484
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September 26, 2010
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Please enable php errors and check the page footer, what is the exact error you are getting? the backup buttons don't show because there is an error on that page.

March 25, 2014
10:47 am
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cotp
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March 25, 2014
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Hello I have the same problem. I reinstalled the plugin but still no buttons.

 

I allowed php errors but nothing…

 

Here is a screenshot: http://screencast.co.....Wdc9TBPJnl

 

Using Version 3.1.1 on WordPress 3.8.1

 

and same thing, working with 3.0.9 so reverted back until I know more...

March 25, 2014
1:00 pm
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Doppia
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March 25, 2014
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Hi,
I have the same problem...   and the error is :

 

"Fatal error: Call to a member function fetch_array() on a non-object in /web/htdocs/www.website.com/home/wp-content/plugins/xcloner-backup-and-restore/admin.cloner.html.php on line 2406"

 

It worked well with version 3.0.9

 

Thank you for your support.

March 25, 2014
1:08 pm
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Ovidiu Liuta
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Forum Posts: 2484
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September 26, 2010
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I have posted an update in the Wordpress repository, please reinstall XCloner and let me know if you have further issues.

 

Ovidiu

March 25, 2014
4:48 pm
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Doppia
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March 25, 2014
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Thank you !  It's all ok now !!!

Very well done !

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