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XCLONER JSON ERROR
November 2, 2012
12:20 am
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Hello

I used Xcloner for a while and i was doing back up without probleme today when i tried to do back up i got this error bellow :

Image Enlarger

 

 I seached on the forum and i found some people with same error i tried some solution from these topic but dindt work

NB :  i disabled all plugin i installed last days but probleme still

 

  Please help me

November 2, 2012
8:29 am
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Tim
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November 2, 2012
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I have also just encountered this very same error.  But I have not changed the joomla site (components, plugins etc. for about 3 months)  So really not sure what could have changed.

I think we have to wait for the Xcloner support to report back .. PLEASE .. As Im sure it is not anything I have done  Frown

November 2, 2012
9:08 am
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Ovidiu Liuta
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Could be a timout excution from your hosting provider, please check with them if they can increase it.

 

Also, try excluding the cache/ and tmp/ folders and see if it helps! Regards, Ovidiu

November 2, 2012
9:38 am
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Tim
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November 2, 2012
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Thanks for getting back quickly.

I've tried excluding cache and tmp folders but still not working.  For me, this seems to happen within about 30 secs of starting the file scan too which is quicker than the timeout.  I'll talk to hosting co. but suspect they'll probably say "no".

If it helps, this is the error I'm getting

 

Details: error -- undefined

JSON url: index2.php?task=recurse_files&mode=&nohtml=1

Click to Retry >>


I'm going to try excluding all folders, and then add them one by one to try and isolate. Might be worthwhile!!

November 2, 2012
6:35 pm
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Ovidiu Liuta
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Try setting the Backup Process mode to Normal in the XCloner Config->System tab and see if it helps...

 

Ovidiu

November 3, 2012
3:02 am
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hi

 i kept cliking reply plenty of time and backup passed !

 

 ty

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