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error “file does not have correct size” when restoring
March 22, 2013
9:55 am
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CatfishTPA
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February 26, 2013
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How does that work exactly – the manual without the screenshots is not very helpful here?

I don't know much about this kind of stuff, how do I import a database manually? I thought that the database has to created fresh during the install, using the MySQL database created fresh in MySQL? Bear in mind that I have deleted the old MySQL database in my CPanel in order to create a new one for a fresh install.

March 22, 2013
2:25 pm
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Ovidiu Liuta
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Please check out restore wiki here /wiki/index.php?title=Main_Page , it shoud help and include the screenshots as well.

 

To import the database manually, check here https://my.bluehost……i/help/256 , it should help!

 

We also provide a Premium Support service where you can open a support ticket to help you with the restore.

 

Kind Regards, Ovidiu

March 22, 2013
3:02 pm
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CatfishTPA
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Thanks for the link to the Wiki.

The help section at Bluehost says I need to upload the sql from my PC. 

I do not quite understand how – does the backup file I generated with XCloner contain the MySQL database as well? I searched the unpacked backup file and found 65 files with .sql extension – are those all the files I would have to import manually?

And what about the other option – setting up a fresh empty Joomla install on the site, installing XCloner and then restore the site from within Joomla – would this work?

I do not have a problem with paying for premium support – actually if someone were able to walk me through the process or do it for me, I'd be happy to pay for the work.

March 24, 2013
7:52 pm
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Ovidiu Liuta
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XCloner creates only one database backup file, that is in the administrator/backups/database-sql.sql file

 

As for the other option, you don't need to preinstall Joomla, you only need the backup archive and XCloner restore script.

 

Ovidiu

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