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Help, JSON Error!
January 24, 2014
11:58 pm
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Rita
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Forum Posts: 4
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January 23, 2014
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Hi there,

First, thanks for this wonderful plugin. It has worked well on one wordpress site I have, but I'm having trouble backing up this wordpress site - http://RitaHubbard.com.

 

Here's my error message:

I noticed it said it's unable to open a file from Picture Book Depot. This is my other wordpress site that I've been able to successfully back up, but when I try to back up RitaHubbard.com, for some reason xcloner tries to retrieve the Picture Book Depot file. Can you helP.  Thanks!

 

Database backup...

[rit0916010222021] 20 tables (5.86 MB)

Filesystem backup...

Scanning files system... done! (Estimated size:3109.99MB) in 84256 files

Processing Files: 17% (14900 files)

Backup Name: backup_2014-01-24_16-39_ritahubbard.com-sql-nodrop.tar

Backup Size: 1454.87MB

There was an error retrieving the JSON data from the server, try again or contact the developers!

Details: parsererror -- Invalid JSON: TAR error: Unable to open file 'picturebookdepot/wp-content/uploads/index.php' in binary read mode
{"backupSize":"1527166464","percent":"17","option":"com_cloner","task":"refresh","json":"1","startf":15000,"lines":"84256","backup":"backup_2014-01-24_16-39_ritahubbard.com-sql-nodrop.tar","excl_manual":""}

JSON
url:
index2.php?option=com_cloner&task=refresh&json=1&startf=14900&lines=84256&backup=backup_2014-01-24_16-39_ritahubbard.com-sql-nodrop.tar&excl_manual=

January 25, 2014
8:05 am
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Ovidiu Liuta
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September 26, 2010
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Exclude or change permissions for the picturebookdepot/wp-content/uploads/index.php file

January 25, 2014
2:12 pm
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Rita
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January 23, 2014
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Thank you so much, this worked perfectly. I am about to make a donation. Thanks again!

 

Rita LorraineLaugh

January 25, 2014
2:16 pm
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Rita
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January 23, 2014
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Just donated. The donation was verified, but then there was an error message about your page. Please let me know if there was a problem with the donation and I'll do it again!

 

Rita Lorraine

January 25, 2014
2:26 pm
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Rita
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January 23, 2014
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OOPS - I think I spoke too soon. Now there's another error.  This is what it says:

 

Details: error -- undefined

JSON
url:

index2.php?option=com_cloner&task=refresh&json=1&startf=40700&lines=66030&backup=backup_2014-01-25_06-50_ritahubbard.com-sql-nodrop.tar&excl_manual=

 

I
went thru the forum and found this conversation:
http://www.xcloner.c.....ng-backup/

 

You told this person to  "Try disabling the RewriteEngine option for the xcloner plugin directory and see if it helps."

 

In case this is what I need to do, where do I find the ReWriteEngine option?

January 25, 2014
4:35 pm
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Ovidiu Liuta
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Forum Posts: 2484
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September 26, 2010
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RewriteEngine is a .htaccess option, in your case i would suggest hiting the retry link or excluding some of the larger folders...

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