JSON ERROR | Page 2 | General Questions and Support | Forum Archive

The free forums are no longer in use. It remains available as read-only archive.

Avatar
Lost password?
Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters – maximum search word length is 84 characters
The forums are currently locked and only available for read only access
sp_TopicIcon
JSON ERROR
October 3, 2011
8:32 pm
Avatar
Richard
New Member
Members
Forum Posts: 2
Member Since:
October 3, 2011
sp_UserOfflineSmall Offline

Thanks, but it didn't work. Free Space is around 450Mb, while the backup size is estimated 220 MB. I also lowerd the nummer of files to process to 20. Still the same error

 

Richie

October 4, 2011
2:50 pm
Avatar
Ovidiu Liuta
Admin
Forum Posts: 2484
Member Since:
September 26, 2010
sp_UserOfflineSmall Offline

I am out of ideas, however, if you like, feel free to open a support ticket and we can check the issue directly to see if it's something fixable!

 

Regards, Ovidiu

October 18, 2011
4:07 pm
Avatar
bjarke
New Member
Members
Forum Posts: 1
Member Since:
October 18, 2011
sp_UserOfflineSmall Offline

Same error – whats the solution?Image Enlarger

October 19, 2011
8:36 am
Avatar
Ovidiu Liuta
Admin
Forum Posts: 2484
Member Since:
September 26, 2010
sp_UserOfflineSmall Offline

Exclude or adjust the permissions to readable of the  images/img.php file 

 

Ovidiu

November 25, 2011
9:34 pm
Avatar
Guest
Guests

Hi Ovidiu,

 

the same error.

 

There was an error retrieving the JSON data from the server, try again or contact the developers!

Details: parsererror — Invalid
JSON: Error(Nov 25, 2011 @ 16:18:15) – Invalid query: Access denied; you
need the PROCESS,SUPER privilege for this operation
Error(Nov 25, 2011 @ 16:18:18) – Invalid query: Access denied; you need
the PROCESS,SUPER privilege for this operation
Error(Nov 25, 2011 @ 16:18:18) – Invalid query: Access denied; you need
the PROCESS,SUPER privilege for this operation
{“endDump”:1,”tableName”:””,”databaseName”:””,”totalRecords”:null,”startAtLine”:71,”startAtRecord”:0,”dumpfile”:”\/home\/pppr1v4t\/public_html\/sd2\/administrator\/backups\/information_schema-sql.sql”,”dbbackup_comp”:””,”dbbackup_drop”:”1″}

JSON
url:
index2.php?task=recurse_database&nohtml=1&dbbackup_comp=&dbbackup_drop=1&startAtLine=38&startAtRecord=0&dumpfile=/home/pppr1v4t/public_html/sd2/administrator/backups/information_schema-sql.sql

Click to Retry >>


 

What can I do?

 

Thank

Pascal

November 26, 2011
1:44 pm
Avatar
Ovidiu Liuta
Admin
Forum Posts: 2484
Member Since:
September 26, 2010
sp_UserOfflineSmall Offline

The error you have there is related to the mysql user not having the necessary permissions to backup the database it's assigned to, i would suggest to contact your hosting company to fix this, or simply assign it full permissions to your database!

 

Regards, Ovidiu

November 28, 2011
3:59 pm
Avatar
Guest
Guests

wy, i can't see the content of my last post?

November 29, 2011
6:14 am
Avatar
Ovidiu Liuta
Admin
Forum Posts: 2484
Member Since:
September 26, 2010
sp_UserOfflineSmall Offline

No idea, could you try and repost it again? Ovidiu

November 29, 2011
4:26 pm
Avatar
Guest
Guests

Hi,

 

this ist the last answer from my ISP:

 

=========================

Hello,

We have looked into this and have found that you need super privileges. It also
shows this in the error report that you had sent us.

This being the case, sadly there is no way for you to be able to us this
program to back up your databases.

The best way at this point to back up your databases is use the
“Export” function in phpmyadmin to backup any mysql database.

Sorry for any inconvenience.

Ross B. | supportATa2hosting.com

=========================

 

What does he mean?

I can't use your system?

Is this the answer?

 

Thanks

Pascal

November 29, 2011
6:00 pm
Avatar
Ovidiu Liuta
Admin
Forum Posts: 2484
Member Since:
September 26, 2010
sp_UserOfflineSmall Offline

Yes, looks like they won't give your mysql user enough permissions to allow you to use xcloner to backup the database.

 

Ovidiu

Forum Timezone: America/Chicago
Most Users Ever Online: 867
Currently Online:
Guest(s) 1
Currently Browsing this Page:
1 Guest(s)
Top Posters:
mlguru: 30
Django29: 29
Andy: 21
D: 21
Marcus: 20
Jamie F: 19
Member Stats:
Guest Posters: 737
Members: 9955
Moderators: 2
Admins: 3
Forum Stats:
Groups: 3
Forums: 7
Topics: 2397
Posts: 8236
Newest Members:
Ich Meine
Moderators: TriP: 0, Steve Burge: 0
Administrators: Ovidiu Liuta: 2484, Victor Drover: 1, Valentin Barbu: 0