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There was an error retrieving the JSON data from the server, try again or contact the developers!
February 21, 2014
6:11 pm
Forum Posts: 4
Member Since:
November 14, 2011
sp_UserOfflineSmall Offline

XCloner! Support said:

You should try and disable the deprecated messages error display, otherwise set the  Backup Mode to Normal in XCloner Config



Sorry, I was unable to disable the deprecated messages and after setting Backup Mode to Normal, it did not work at all. However, after setting it back to Manual, it appeared to work (a little slow though). Once I have an opportunity to test the backup, I'll post to confirm whether or not it worked. Thanks for the help Smile!

April 6, 2014
12:52 pm

Hi all, i had this problem as well on and i resolved by changing all the folder and file permissiona set them 755 for all folders and 664 for all files and i got 

Backup completed!

you can change them by typing the following commands on linux using putti, the first one is for folder and the second one for file

find yourwebsitedirectory -type d -exec chmod 0755 {} \;
find yourwebsitedirectory -type f -exec chmod 0664 {} \;

August 14, 2014
7:27 pm
New Member
Forum Posts: 1
Member Since:
September 30, 2010
sp_UserOfflineSmall Offline

I just started receiving this error message after upgrading to J 3.3.3

I am using an internal development server and nothing has changed.

I went to another site I am working on that is J 3.3.1 and there is no error.


I am led to believe therefore that there is some issue with the new version of Joomla.

Please advise.

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