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There was an error retrieving the JSON data from the server, try again or contact the developers!
November 13, 2012
5:32 pm
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Some
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November 8, 2012
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Thanks ill check the permissions again.

November 20, 2012
12:49 pm
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I also have had a problem generating a backup, and have done all of the suggested changes, including excluding all files in media, images, and all videos, but it still has a total file size of 200 mb, and it will process about 100 files each time.  Perhaps this component will not work on my server.  Here is the message:

Initializing backup…

Backup /homepages/12/d101625668/htdocs/Manassas/administrator/backups/backup_2012-11-20_07-41_manassaschurch.org-sql-nodrop.tgz created, we may continue!

Database backup…

[db406580287] 358 tables (49.45 MB)

Filesystem backup…

Scanning files system… done! (Estimated size:202.52MB) in 27870 files
Excluded oversized files:
Processing Files: 0% (100 files)

Backup Name: backup_2012-11-20_07-41_manassaschurch.org-sql-nodrop.tgz

Backup Size: 3.91MB

Backup completed!

 Backup name:  

 Backup size:  MB

 Number of files:

Backup Parts:

There was an error retrieving the JSON data from the server, try again or contact the developers!

Details: error — undefined

JSON url: index2.php?option=com_cloner&task=refresh&json=1&startf=100&lines=27870&backup=backup_2012-11-20_07-41_manassaschurch.org-sql-nodrop.tgz&excl_manual=


The size of the tmp file produced barely approaches 8mb.

Has anyone who had this problem been able to rectify?

November 21, 2012
9:01 am
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Ovidiu Liuta
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Set the Compress backup archive option back to No and try again… Ovidiu

November 21, 2012
12:17 pm
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Ovidiu,

I appreciate your persistance with this issue, but somehow this does not seem to be working.  I am able to get these all backed up with Akeeba (i admit it is huge 45 GB total) , and I thought I would try the cloning function of x-cloner.  But it will have to wait until I need to use a cloning tool for a smaller site in the future.

December 28, 2012
4:54 am
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Surce
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December 27, 2012
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I found a solution for this issue, give 777 permissions to the file: administrator/database-sql.sql , execute a manual backup. Once the manual backup has been completed turn again the file permissions to 644. X-Cloner now runs properly.

P.D.: Dont forget to do the “2. decrease the Files to Process per request option to 25 in the XCloner Config->System tab” that says XCloner Support!.

 

Hope that works for all.

January 5, 2013
12:06 pm
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Cobra427
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January 5, 2013
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Hi

I am using XCloner for the first time, testing on my NAS at home worked fine, on the server I get this error message:

1.png

THX !

January 5, 2013
2:21 pm
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Ovidiu Liuta
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Set the Compress Backup option to No, it should help!

January 5, 2013
2:36 pm
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Cobra427
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Hi !

I already did, but does not help. Same Error.

 

THX

January 7, 2013
12:03 pm
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Ovidiu Liuta
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Screenshot?

January 7, 2013
12:09 pm
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Cobra427
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January 5, 2013
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XCloner! Support said:

Screenshot?


Hi

?

2 posts before !

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